1. Introduction
CH Digital ("we," "our," or "us") operates the website chdigital.io and provides custom web development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services to build websites for your business.
2. Information We Collect
We may collect information in the following ways:
- Contact form data: Name, email address, company name, and project details when you submit an inquiry through our website.
- Email correspondence: Information you provide when contacting us directly at hello@chdigital.io.
- Project information: Business requirements, content, branding assets, and other materials you provide when we build a website for you.
- Usage data: Pages visited, referrer source, and general analytics to improve our website (if analytics are enabled).
- Cookies: Essential cookies for site functionality (e.g., theme preference). We keep cookie use minimal.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver web development services and build websites for your business
- Send project updates, invoices, and relevant communications
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information only with trusted service providers necessary to deliver our services (e.g., hosting providers, email services). We require these partners to protect your data and use it only for the purposes we specify. We may also disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us securely and never share sensitive credentials (e.g., passwords) via unencrypted email.
6. Websites We Build for You
When we build a website for your business, that website may collect its own user data. You are responsible for ensuring your site has an appropriate privacy policy that explains how your visitors' data is collected and used. We can include privacy policy drafting as part of our services upon request.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent where we rely on it
To exercise these rights, contact us at hello@chdigital.io.
8. Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Project files and correspondence are typically retained for a reasonable period after project completion for reference and support.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at hello@chdigital.io.